Privacy Policy
K’willeminhuis BV, located at Bobinestraat 69, 3903 KE Veenendaal, is responsible for the processing of personal data as reflected in this privacy policy.
Website shop-kwilleminhuis.nl takes your privacy seriously. Please read the following to learn more about our privacy policy.
Website shop-kwilleminhuis.nl is committed to protecting your personal data. By using shop-kwilleminhuis.nl you thereby accept to be bound by this privacy policy, which may be amended or modified from time to time without prior notice.
About our privacy policy
K’willeminhuis cares a lot about your privacy. We therefore only process data that we need for (improving) our services and treat the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services of K’willeminhuis accessed on it. The effective date for the validity of these terms is 30-05-2023, with the publication of a new version, the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions, if any, this data may be shared with third parties. We also explain to you how we store your data and how we protect your data from misuse, and what rights you have in relation to the personal data you provide to us.
If you have any questions about our privacy policy please contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it, which security techniques we use and to whom the data can be viewed.
Webshop software
WooCommerce
Our online store is developed with WooCommerce software. Personal data that you make available to us for our services are shared with this party. WooCommerce has access to your data to provide us with (technical) support, they will never use your data for any other purpose. WooCommerce is required by the agreement we have with them to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. WooCommerce uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. WooCommerce reserves the right to share collected data within its own group to further improve its services.
WooCommerce hosting
Our online store is developed with software from WooCommerce, we have chosen Hosting2Go for our web hosting. Personal data that you make available to us for the purposes of our services, are shared with this party. Hosting2Go has access to your data to provide us (technical) support, they will never use your data for any other purpose. Hosting2Go is, based on the agreement we have with them, obliged to take appropriate security measures. These security measures include the use of SSL encryption and a strong password policy. Regular backups are made to prevent loss of data.
Web Hosting
Hosting2Go
We purchase web hosting and email services from Hosting2Go processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. This is not personal data. Hosting2Go has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Hosting2Go is bound to confidentiality under the agreement.
Email and mailing lists
MailChimp
We send our email newsletters using MailChimp. MailChimp will never use your name and email address for its own purposes. You will see the ‘unsubscribe’ link at the bottom of every email sent automatically through our website. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether emails are opened and read. MailChimp reserves the right to use your data for the further improvement of its services and to share information with third parties in connection therewith.
Hosting2Go
We use the services of Hosting2Go for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Hosting2Go does not have access to our mailbox and we treat all our email traffic confidentially.
If you request a password reset, your IP address will be included in the reset email.
Payment Providers
Mollie
For handling (part of) the payments in our online store we use the platform of Mollie. Mollie processes your name, address and place of residence and your payment information such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and, in this context, to share (anonymized) data with third parties. All of the above safeguards regarding the protection of your personal data also apply to those parts of Mollie’s services for which it engages third parties. Mollie will not retain your data longer than permitted under the statutory periods.
Purpose of data processing
We use your data exclusively for the purpose of our services. That is, the purpose of processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data – other than at your request – to contact you at a later time, we will ask you explicit permission to do so. Your data will not be shared with third parties other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality by virtue of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data automatically collected by our website are processed for the purpose of further improving our services. This data (for example, your IP address, web browser and operating system) is not personal data.
When you purchase products from us, we ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment information, and optional account information, such as a username and password. We use this information for the following purposes:
- To send you information about your account and order
- To respond to your requests, including refunds and complaints
- To process payments and prevent fraud
- To set up your account for our store
- To comply with legal obligations, such as calculating taxes
- To improve our store offerings
- To send marketing messages to you, if you so choose
If you create an account, your name, address, email address and phone number will be used to automatically populate checkout information for future orders.
Cooperation with fiscal and criminal investigations
When appropriate, K’willeminhuis may be required by law to share your data in connection with governmental fiscal or criminal investigations. In such a case we are forced to share your data, but we will resist within the possibilities offered by law.
Retention periods
We will retain your information for as long as you are our client. This means that we will keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also interpret this as a forgetting request. Due to applicable administrative obligations we are required to retain invoices containing your (personal) data, so we will retain this data for the duration of the applicable term. However, employees no longer have access to your client profile and documents we have produced as a result of your assignment.
For users who register on our site (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except they cannot change their username). Site administrators can also view and edit this information.
Your rights
Pursuant to applicable Dutch and European legislation, as a data subject you have certain rights with respect to personal data processed by us or on our behalf. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and transcripts of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or for example by post, we will ask you to identify yourself. We keep records of processed requests, in the case of a forgetting request we administer anonymized data. You will receive all transcripts and copies of data in the machine-readable data format we use within our systems. You have the right at any time to lodge a complaint with the Personal Data Authority if you suspect that we are using your personal data incorrectly.
Right of inspection
You always have the right to inspect the data we process (or have processed) that relate to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you, at the e-mail address known to us, a copy of all data together with a list of the processors holding this data, indicating the category under which we have stored this data.
Right of rectification
You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you rectified. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data has been adjusted.
Right to restriction of processing
You always have the right to limit the data we process (or have processed) that relates to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you cancel the restriction.
Right to portability
You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you, carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you, at the e-mail address known to us, copies or transcripts of all data about you that we have processed or have processed on our behalf by other processors or third parties. In all likelihood, we will no longer be able to continue providing services in such a case, as the secure interconnection of data files can no longer be guaranteed.
Right of objection and other rights
You have in appropriate cases the right to object to the processing of your personal data by or on behalf of K’willeminhuis. If you object, we will immediately cease processing your personal data pending the resolution of your objection. If your objection is well-founded, we will provide you with copies and/or copies of data that we process (or have processed) and will then permanently stop processing. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that it does, please contact our contact person for privacy matters.
Cookies
Cookies are small bits of information that our server sends to your browser with the intention of having this information sent back to our server on your next visit. These small text files are stored on the hard disk or in the memory of your computer.
The cookies store information (such as the settings of your PC and your preferences) in order to facilitate your next use of the site. Apart from your IP address, this information contains no name or address details or other personal data. You can set your browser so that you do not receive cookies during your next use of shop-kwilleminhuis.nl. However, in that case you may not be able to use all the features of our website or you may not be able to access (parts of) shop-kwilleminhuis.nl.
When you leave a comment on our site, you can specify whether your name, email address and site may be stored in a cookie. We do this for your convenience so that you do not have to re-enter this information for a new comment. These cookies are valid for one year.
If you visit our login page, we store a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is deleted as soon as you close your browser.
Once you login, we will store some cookies related to your login information and screen display options. Login cookies are valid for 2 days and cookies for screen display options are valid for 1 year. If you select “Remember me”, your login will be saved for 2 weeks. Once you log out of your account, login cookies are deleted.
Google Analytics
Through our website, cookies are placed by the American company Google, as part of the “Analytics” service.
We use this service to track and get reports on how visitors use the website. This processor may be required by applicable laws and regulations to provide access to this data. We collect information about your browsing habits and share this data with Google. Google can interpret this information in conjunction with other data sets and thus track your movements on the Internet. Google uses this information to offer, among other things, targeted advertisements (Adwords) and other Google services and products.
Third party cookies
In the event that third-party software solutions use cookies, this is stated in this privacy statement. Our website uses the following cookies:
Privacy policy changes
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects how we process data already collected about you, we will notify you by email.
Contact details
K’willeminhuis
Postal address:
Bobinesstraat 693903 KE Veenendaal
The Netherlands
+31 6 303 78 182
info@kwilleminhuis.nl
Bank: NL23 ABNA 0111 5851 63
Chamber of Commerce: 86150367
VAT: NL863877370B01
Information on shop-kwilleminhuis.nl
We cannot guarantee that the information on our website is error-free, complete and/or current. Therefore, you can not derive any rights from the information on this website. Nor are we liable for damages resulting from inaccuracies and/or dated information. Should you come across information, data and/or programs for which you hold the copyright, please report this to the webmaster.
If you come across information that in your opinion is not good, complete or current, please contact info@kwilleminhuis.nl.
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